Do you ship worldwide?
We are proud to offer international shipping services that currently
operate in the European Union, North America and other countries.
How long does shipping take?
Delivery times differ based on location.
Additionally, product availability plays a significant role.
Certain items may be stored in partner warehouses,
which can result in your order being shipped in several packages
and may extend the preparation period.
If an item isn't in the designated warehouse,
we will make every effort
to
source it from other warehouses
in different regions or countries.
Consequently,
some products might arrive earlier
than anticipated, while others may require more time.
We genuinely value
your patience during such instances.
That being acknowledged, these are merely estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-20 Business days |
| Asia |
5-20 Business days |
| Africa |
5-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
You can👉 read more
Our policy for refunds and returns is valid for 14 days, during which you must provide a receipt or proof of purchase.
If you receive a damaged item, you need to provide a detailed description of the damage along with photos showing its severity within 14 days of receiving your order.
To qualify for a return, the item must be unused and in the original condition as when you received it, including the original packaging.
Certain categories of products cannot be returned. Please refer to our return and refund policy for more information.
If items are not damaged or shipped incorrectly, you will be responsible for the cost of return shipping. Please note that shipping fees are not refundable. Ensure that you select the correct items and sizes before completing your purchase.
Please refer to our return and refund policy for more information.
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